II. How does Helen of Troy ensure that your information is secure?
Helen of Troy will maintain practices and procedures designed to ensure the security, integrity and confidentiality of customer information. We restrict and limit access to customer information only to those of our employees or authorized service providers who need it to carry out their business functions, and educate our employees about safeguarding customer information and preventing its unauthorized access, disclosure, or use. While Helen of Troy currently does not collect personally identifiable information about an individual consumer’s online activities over time and across third-party Web sites or online services, Helen of Troy also does not respond to Web browser “do not track” signals or other mechanisms that provide consumers the ability to exercise choice regarding the collection of personally identifiable information about an individual consumer’s online activities over time and across third-party Web sites or online services.
III. What type of information does Helen of Troy collect?
Helen of Troy gathers customer information needed to provide superior service, communicate offers on merchandise and services that we believe will be of interest to you, and to administer our business. In order to best serve you, we may gather information from you in a few instances. First, when you visit our site, we may collect non-personally identifiable information from you. Through the use of computer “cookies” (small pieces of information that are stored by the browser on your hard drive), we collect data, such as your IP address, browser type, domain name, and specific Helen of Troy web pages through which you click. The cookies that are configured by us do not contain any personally identifying information, such as your name, or sensitive information, such as your credit card number. This data is collected automatically, and utilized in aggregate to help us look for trends so that we can improve our website and your Helen of Troy experience. The cookies also allow us to recognize you when you return to our site and to provide you with a customized experience that we feel will be of value to you. Most web browsers allow you to exercise control over cookie files on your computer by erasing them, blocking them, or notifying you when such a file is stored. Please take a look at your particular browser for instructions on this function. If you do elect to disable the Helen of Troy cookie, please note that you may not be able to take full advantage of a personalized experience at Helen of Troy. Second, we may ask you to voluntarily provide information in a few circumstances. Other examples of when we may ask you to voluntarily provide personally identifiable information include if you subscribe to our email program (information such as your name and e-mail address), choose to provide us preference information (such as interests, product preferences, and items purchased), or when you enter a sweepstakes or promotion (information such as name, address and telephone number). Additionally, in order to provide you with goods and services designed to meet your needs, we may collect demographic information (such as number of household members, age, and gender), purchase preference information, and mailing lists from third parties. We use this information to customize your experience on our website and to provide you with the most relevant products and services.
IV. What information do we share and with whom?
Helen of Troy does not rent or sell customer information to outside marketers. In certain circumstances, Helen of Troy may share your customer information with trusted service providers that need access to your information to provide operational or other support services. To ensure the confidentiality and security of your information, service providers must agree to safeguard your information in strict compliance with our policy. We also may provide information to regulatory authorities and law enforcement officials in accordance with applicable law or when we otherwise believe in good faith that the law requires it. In the event of a sale of all or part of one of our businesses, we may share customer information related to that business as part of the transaction.
What is Helen of Troy’s commitment to children’s privacy?
Protecting the privacy of the young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.
V. Can I “opt out” of receiving promotional e-mails from Helen of Troy?
Helen of Troy may send you e-mails with promotional offers. If you would no longer like to receive e-mailed special event information, sales notifications or other messages from Helen of Troy, you may contact our Product Support and your e-mail address will be removed from our marketing list.
VI. How can I access my Helen of Troy information obtained through this website?
You can access your Helen of Troy information obtained through this website by contacting our Product Support.
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